SUPPORTING
FAMILIES
At the National School Pantry Network we believe that supporting families goes far beyond providing food, it’s about building strong, resilient homes where children can thrive.
That’s why we’ve gathered trusted resources to help families in need access support with everything from energy bills and essential household items, digital and parenting support, to furniture, crisis funding and local welfare assistance. Whether you’re a family in need, a school supporting its community, or a partner organisation looking to help, you’ll find guidance here.
Together, we can ensure that no child is disadvantaged because of what happens outside the classroom.
Key Organisations Families Can Turn To For Support
Accessing Food
Neighbourly
Collect free surplus food with Neighbourly. Sign up to be a Surplus Saviour® and collect free food – for yourself or your community.
Olio
To get free food from Olio, download the app, browse free items listed by neighbours and businesses (like Tesco), request what you want, and arrange a quick, no-contact pickup from the volunteer’s location, often the same day.
FoodCycle
FoodCycle community meals bring people together for good food and conversation. They serve free, wholesome meals made from food that would have gone to waste, prepared by volunteers and open to everyone. Just enter your location or postcode to find your nearest community meal.
Community Shop
Company Shop is a network of 13 UK membership-based stores powered by surplus. Find our locations, contact details and opening times here.
Trolley.co.uk
Compare over 10000 products across supermarkets and shops. Your free online price comparison website.
Househould & Housing Support
Shelter
Shelter is one of the UK’s largest housing and homelessness charities, offering advice, support and policy advocacy to prevent and address homelessness and housing insecurity.
Crisis and Resilience Fund (formerly the Household Support Fund)
Get help with the cost of living from your local council via the Crisis and Resilience Fund (CRF) (formerly known as the Household Support Fund). This fund is managed locally and can assist with essentials like energy, food and family support.
British Gas Energy Trust
British Gas Energy Trust is an independent charity funded by British Gas to support individuals and families who are struggling to pay bills, regardless of their energy provider. Offers two funds: the British Gas Energy Support Fund and the Individuals and Families Fund. Full guidelines and application forms can be found here.
Reuse Network
Reuse Network and their centres stock high-quality, affordable household items including furniture, electrical appliances, IT equipment and more. If you are looking for affordable household items, check out their reuse centre locator.
End Furniture Poverty
End Furniture Poverty helps families in need find free or discounted furniture and white goods, and offers a tool to locate local welfare assistance schemes.
Hey Girls Period Products
If you are in need of period products, you can also use the PickUpMyPeriod app on your smartphone or visit www.myperiod.org.uk on your computer to view where free period products are available near you.
Legal & Debt Support
Working Families
Working Families is the UK’s national charity for working parents and carers.
They provide free legal advice to parents and carers on their rights at work. They give employers the tools they need to support their people while creating a flexible, high-performing workforce.
Turn2Us - Benefits Calculator & Grants Search
Turn2Us Benefits Calculator & Grants Search is a good starting point for families to check what benefits and charity grants they may be eligible for.
entitledto
entitledto provides a trusted estimate of benefit entitlements based on an individual’s circumstances and covers all means-tested benefits, including Universal Credit.
StepChange Debt Charity
StepChange offers free debt advice and support service has changed the lives of millions of people in England, Scotland, Wales and Northern Ireland.
National Debtline
National Debtline is a trusted debt advice charity offering free, independent support. If you’re struggling with debt, they are here to help.
Debt Advice Foundation
Debt Advice Foundation is a registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt.
Digital Support
National Databank
Like a foodbank but for mobile data, the National Databank provides free mobile SIM cards for people who can’t access the internet.
National Device Bank
The National Device Bank is powered by Good Things Foundation. It provides laptops, mobile phones and tablets to individuals who may not have access to a device.
Tech4Families
Tech4Families are working in seven areas across the UK where they know lots of people are struggling to make ends meet. If you live in one of these local areas and your family doesn’t have access to a computer, you can apply through to have one – not as loan or rental, it’s for your family, for good.
Grant Support
COSARAF Hardship Grants
COSARAF Hardship Grants offers grants up to £2,000 to organisations supporting families and individuals struggling with everyday costs (food, utilities, white goods, rent arrears). Priority: the most financially excluded, families with caring responsibilities.
BBC Children in Need Emergency Essentials Programme
The BBC Children in Need Emergency Essentials Programme provides items that meet a child’s most basic needs (bed, cooker, white goods) via registered referrers, for children and young people in crisis.
Family Fund
Family Fund are the UK’s largest grant-making charity for families raising a disabled or seriously ill child, on a low income. View their available grants here.
Family Action Welfare Grants Programme
Family Action Welfare Grants Programme provides financial support for families on means-tested benefits, for essentials or replacing broken appliances.
Clergy Support Trust
Emergency grants are designed to help in times of unforeseen crises or unexpected costs. These grants are smaller in value (usually up to £500) and decisions and payments can be made more quickly than for Financial Support grants.
Parent Support
Place2Be
Parenting advice from Place2Be’s child mental health experts shares practical tips to support children’s wellbeing and behaviour.
Parent Talk
Parent Talk (provided by Action for Children) offers free advice for parents and carers of children aged 0 to 19 in the UK. They can support families with disabled and neurodivergent young people up to age 25.
YoungMinds
If you’re worried about your child or young person’s mental health or wellbeing, you can speak to YoungMinds over the phone or online via their Helpline advisers can provide information, advice and support to help parents take the next step.
Family Lives
Family Lives offers a confidential and free helpline service for families in England and Wales (previously known as Parentline). You can call 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life.
Barnardo's Family Space
Barnardo’s Family Space is a place for parents and carers to get advice and guidance from specialists.
You’ll find plenty of practical information to help you and your family thrive. If you need more support they can guide you to people and organisations that can make your family life a little bit easier.
NSPCC Parenting Advice
You can access parenting advice from the NSPCC from support during hard times, staying safe online, life at home, mental health and emotional wellbeing and much more.